Modern Slavery Statement

Worker rights and ethical supply chain oversightThis Modern Slavery Statement sets out our zero-tolerance approach to slavery, human trafficking, forced labor, child labor, and all forms of exploitation within our operations and supply chains. We are committed to acting ethically and responsibly, and we expect the same from every supplier, contractor, and business partner. Our position is clear: modern slavery has no place in our organization.

We recognize that modern slavery risks can exist in complex supply networks, particularly where labor is sourced across multiple regions or tiers. To address this, we have embedded modern slavery prevention into our governance, procurement, and risk management processes. This includes due diligence during onboarding, periodic reviews, and escalation procedures where concerns are identified. We also require relevant teams to follow ethical sourcing standards when selecting and managing suppliers.

Supplier audit and compliance review processOur suppliers are expected to comply with all applicable labor laws and uphold internationally recognized human rights principles. As part of our supplier management program, we conduct risk-based supplier audits to assess working conditions, wage practices, recruitment methods, and worker protections. These audits may include document reviews, interviews, site inspections, and corrective action follow-up. Where deficiencies are found, we require timely remediation and reserve the right to suspend or terminate relationships if serious violations are not addressed.

To strengthen oversight, we maintain clear contractual expectations for suppliers and seek evidence of responsible recruitment, fair treatment, and safe working environments. High-risk categories are subject to enhanced scrutiny, and procurement teams are trained to identify warning signs such as withheld identity documents, excessive recruitment fees, or restricted freedom of movement. Our anti-slavery policy is integrated into supplier onboarding and performance reviews to ensure that compliance is not a one-time exercise but an ongoing requirement.

Confidential reporting channels for labor concernsWe also provide accessible reporting channels so employees, workers, suppliers, and third parties can raise concerns confidentially and without fear of retaliation. Reports relating to suspected exploitation, unethical recruitment, or labor abuse are taken seriously and investigated promptly. We prohibit retaliation against anyone who raises a concern in good faith, and we take corrective action where wrongdoing is substantiated. This reporting framework supports a culture of accountability and transparency.

Training is an important part of our response to modern slavery risks. Relevant employees receive guidance on identifying indicators of coercion, exploitation, and unsafe labor practices, while purchasing and management teams are trained on due diligence expectations. Awareness training helps ensure that decisions made across the business reflect our values and reduce the likelihood of hidden labor abuse. We continually review our internal controls to improve detection and prevention measures.

Our governance structure ensures that responsibility for modern slavery oversight is shared across senior leadership and operational teams. Risks, incidents, and audit outcomes are reviewed through established management processes, with actions tracked to completion. Where necessary, we work with suppliers to develop time-bound remediation plans that protect workers and improve compliance. However, if a supplier is unwilling to change, we will not hesitate to end the relationship.

Annual modern slavery review and governanceThis statement is reviewed annually to reflect changes in legislation, risk exposure, operational structure, and supplier profile. The annual review also considers audit findings, incident trends, and the effectiveness of our controls. By updating our approach each year, we ensure that our response remains practical, current, and aligned with our commitment to responsible business conduct.

Zero-tolerance commitment to prevent exploitationIn summary, our modern slavery statement reflects a firm commitment to prevention, detection, and remediation across our organization and supply chain. We will continue to strengthen due diligence, supplier oversight, and reporting mechanisms so that our operations remain grounded in respect for human rights, fairness, and integrity. Our zero-tolerance stance is unwavering, and we expect every partner to uphold the same standard.

Notting Hill Carpet Cleaners

A zero-tolerance modern slavery statement covering supplier audits, reporting channels, ethical training, governance, and annual review.

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What Our Customers Say

Excellent on Google
4.9 (10)

I had a wonderful experience with NottingHillCarpetCleaners. The cleaners arrived on time, worked efficiently, and were very polite and friendly. They got rid of stains I thought were here to stay. Now my house is sparkling clean--highly recommend!

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D

Thoroughly enjoyed the service. The gentleman was well-mannered, professional, and quick.

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J

Over the previous two or three years, Carpet Cleaning Company Notting Hill has furnished us with two exceptional, diligent, and reliable cleaners.

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K

So grateful for this cleaning team's service! They were fast, thorough, and very friendly--would definitely book repeatedly.

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F

Thank you for the professional and efficient service! We've hired this company for both one-off and bi-weekly cleans, and we are always pleased. Highly recommended.

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J

Our Airbnb guests consistently rave about cleanliness, all thanks to Carpet Cleaning Company Notting Hill. Their thorough service and restocking always impress.

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S

Best cleaning experience ever! The apartment looks stunning and the cleaner was affable and respectful the whole time. Above and beyond, they tackled the left-behind furniture. The windows and taps are now spotless.

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N

Very professional and timely service. I organised the deep clean for my elderly father's home remotely, and every promise was kept.

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M

I'm so glad we chose Notting Hill Carpet Cleaning Firm for our move-in cleaning. They were personable, thorough, and very hard working. The pricing was also competitive. Strongly recommend.

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K

For regular monthly cleanings, I trust Notting Hill Carpet Cleaner. Their team is consistently punctual, polite, and thorough, making my house look fantastic after every visit.

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